Our Return and Refund Policy was last updated 15 September, 2023.
Thank you for shopping at Ten2Million.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Ten2Million.
- Goods refers to the items offered for sale on the Service, specifically eBooks.
- Orders means a request by You to purchase Goods from Us.
- Service refers to the Website.
- Website refers to Ten2Million, accessible from https://www.10to1M.com/
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order under the following conditions:
- Up to 30 days if the download link has not been accessed.
The deadline for cancelling an Order is 30 days from the date on which You received the download link.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
- By sending us an email: support@10to1M.com
We will reimburse You no later than 14 days from the day on which We receive your cancellation request. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
NOT eligible for refund if the download link has been accessed.
Given the nature of digital goods, we do not offer a return option as there is no physical product to return.